We believe in protecting our neighbor’s lives, families, and homes by caring for their chimneys and firelplaces.
To be the world’s most efficient, ethical, and favorite chimney care provider.
We will communicate clearly and efficiently with customers regarding their appointments, inspection reports and costs for service. We will use images, illustrations, and documentation to convery information to others to ensure that we understand each other. We will communicate with every customer with their prespective in mind, we will ask ourselves “How would i like to be trerated by a chimney contractor?” We will provide our services with a cheerful and professional demeanour and tone.
We Wwill strive to attract and retain talented staff, technicians, and franchises
We will promote the business opportunity to experienced managers and those who enjoy working with their hands. We will promote brand, welcome new franchises and coach them to follow our mission and build a well-managed and successful business.
We will be easy to work with from initial contact to final invoice.
We will be easily found on the internet and provide easy access to our online schedule.
We will have an easy to navigate website with a broad chimney-related knowledge base.
We will support our franchises to work in a safe and efficient manner by providing training and resources as they work in a physically demanding environment. We will acknowledge that hard work and well-managed business results in a financial success.
We will set clear and measurable goals to our teamwork.